Business Support Assistant Review
at Rochdale Council
Level 3 Apprenticeship
Business Operations
Rochdale
Review Submitted: April 2023
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am based in children's services. My day to day role is based around admin tasks and finances. This can include completing tasks to help keep the company I am based within running. It can involve tasks such as uploading documents to different children's information platforms, ordering documents for children and completing tasks such as raising purchase orders and paying invoices.
To what extent do you enjoy your programme?
4/5
I have enjoyed the program. it has allowed me to develop and improve new and existing skills. It has allowed for me to do this in various different ways through desk based learning and also through work based placements and continuing on to securing a permanent posts within the council that I work for.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt many new skills upon doing this apprenticeship. New skills I learnt were based around finances, completing and paying invoices, raising purchase orders. I have also learnt how to minute take for any meetings that require minutes to be taken. I have learnt how to use and access various different platforms the council uses.
Structure and Support
How well organised/structured is your programme?
3/5
I believe it was well organized. there were a few hiccups to begin with for the first few months where it felt like some time had been wasted, however the training provider was quick to fix this and it was all smooth sailing from that point onwards. Tutor was always on hand to provide guidance and support if required.
How much support do you receive from your employer?
3/5
The support I felt I received from my Employer : It was okay. They were always willing to try and help and provide specific opportunities if requested to ensure any standards for the qualification was being met. They was great in helping you to get settled and show you the processes and procedures that were required to be able to productively complete the job and tasks at hand.
How much support do you receive from your training provider when working towards your qualifications?
3/5
The support received was okay. Upon requesting things the employer was willing to facilitate where they could to ensure any standards for the qualification were being met and you would be able to successfully complete the program and apprenticeship and hopefully go on to secure a permanant position within the company.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I feel that the qualification and the desk based learning allowed me to understand certain processes and procedures in the work place a lot better and clearer. A lot of the knowledge that was taught also helped to make sense of certain procedures that take place within the workplace and why. It helped to also make sense of a lot of the legislation and policies that govern a work place.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
The council Intranet is always advertising different extra activities and opportunities for individuals to get involved in. these can vary from social activities to leisure activities to work place based events. A lot of the time sign up is required but many a time there are also walk in option available.
Recommendations & Advice
Would you recommend Rochdale Council to a friend?
Yes
Why?
I have had a good experience and I think if you work hard, there are great opportunities for development and to be able to climb the ranks. The council is vast so there is always opportunities to explore and gain experience in a different department such as children's services, schools and Education, Finance and even IT.
What tips or advice would you give to others applying to Rochdale Council?
Go for it! It is a nice place to work. A lot of developmental opportunities and A lot of other social activities to be able to get involved in. Once you have a position within the company it is easier to also see what other departments there are should you wish to expand your knowledge and experience.
