Hotel Manager Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Barking, UK
Review Submitted: March 2023
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Managing 2 hotels, ensuring staff are equipped with the tools and training to deliver excellent customer service. Maintaining a clean and tidy hotel, managing health and safety measures. Reviewing compliance
To what extent do you enjoy your programme?
3/5
I enjoyed my programme but felt there was too much time between sessions and left me feeling disengaged
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I haven't really learned much, a little around different leadership skills but not enough consistency or depth to really benfit
Structure and Support
How well organised/structured is your programme?
3/5
Well structured but I do not feel this is stuck to and a lot ends up being rescheduled
How much support do you receive from your employer?
2/5
None, a lot of encouragement to enrol then no support once onboard
How much support do you receive from your training provider when working towards your qualifications?
4/5
Was amazing and always there to support when needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Gives me confidence in my leadership and reassurance that I am approaching teams in ways that best suit them
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
no
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Challenging business with demanding targets. I feel engaged to improve the scores and find a way to leave my mark
What tips or advice would you give to others applying to Whitbread plc?
Seek support, dont try to manage alone
