Team leader Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Rugby
Review Submitted: April 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am a front of house team leader, which means I run shifts as a duty manager, I make sure reservations are assigned to a table to avoid double bookings. I help with beer deliveries, and I generally help manage the rest of the team by giving pre-shift briefs.
To what extent do you enjoy your programme?
5/5
I am thoroughly enjoying learning about the financial and behind the scenes of running a business. I am looking forward to working with my coach and general manager to progress in the company and learning all about the targets that have to be met.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have been given a deeper insight into the management side of hospitality and running a business. I have also developed all of my existing skills in the hospitality industry, making me confident at dealing with situations and have become more confident in running shifts and managing the team on my own.
Structure and Support
How well organised/structured is your programme?
5/5
From my experience so far I think it is a well structured programme that is very enlightening and helpful.
How much support do you receive from your employer?
5/5
I have so far received a lot of help and support from my employer and coach.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have received a lot of help and support from my training provider. She is always on the end of the phone to answer questions which is really helpful.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I have become a stronger leader and I am more willing to try my hand at new things.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We don not have any extra curricular activities, unfortunately.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They are a large company who do look after their staff and provide opportunities to progress.
What tips or advice would you give to others applying to Whitbread plc?
Be yourself and show you can be motivated and most importantly be a team player.
