Supervisor Review
at Compass group
Level 3 Apprenticeship
Customer Service
Derby
Review Submitted: April 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
During my role, I am constantly ensuring we have a smooth running shop floor and all my staff know what they are doing and when. I ensure everything is up to date and all stock is out at all times and give out the best possible customer service.
To what extent do you enjoy your programme?
5/5
I highly enjoy this programme and it really benefits me within my job role as a team leader. I love learning new things about my role and growing more confident.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have gained much more confidence within myself in how to approach my team and gain the respect from them. Due to me being quite young, I struggled with this, but now after my apprenticeship I am much more confident!
Structure and Support
How well organised/structured is your programme?
5/5
I feel it is very structured and easily accessible! I love how much help I get from my coach and how she is always there when I am struggling. I feel the virtual classrooms are very helpful!
How much support do you receive from your employer?
5/5
I get so much support from my employer which makes me feel at ease within doing this course and it also allows me to feel less stressed when I am unsure on any topics of learning.
How much support do you receive from your training provider when working towards your qualifications?
5/5
So much help! I couldn’t do this programme without her. They have really helped me through get to where I need to be!
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel the qualification allows me to express my role better and it is teaching me more and more each time!
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No.
Recommendations & Advice
Would you recommend Compass group to a friend?
Yes
Why?
Staff members are extremely kind and are always willing to help you with anything!
What tips or advice would you give to others applying to Compass group?
To be confident within yourself and you can do it!
