House keeper Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Bicester
Review Submitted: March 2023
Overall Rating
2.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
To clean the rooms within the hotel following premier inns brand standards ready for a new guest to check into.
Keeping the hotel clean and tidy and making sure clean linen in stored correctly.
Keeping the hotel clean and tidy and making sure clean linen in stored correctly.
To what extent do you enjoy your programme?
3/5
I have enjoyed the fact it has kept me busy, I have enjoyed working alongside my head housekeeper to make the hotel a better place to stay and work in.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I have learnt how to be more confident with working alongside others and the different steps that it takes to help run a hotel smoothly. I have also learnt about the role of the head house keeper and the skills it takes to do this.
Structure and Support
How well organised/structured is your programme?
1/5
At the beginning I was promised alot of help and time doing the apprenticeship, I found this very difficult to find. Towards the end of my apprenticeship it all finally fell into place and now have the help I need.
How much support do you receive from your employer?
1/5
At the beginning of the apprenticeship I found I didn't receive any support from my employer, but my head housekeeper stepped in and helped me. I now have a an excellent apprenticeship coach.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have excellent support now from my training provider and just wished I had her from the start.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I am more confident in working with others and it does help my trainer believes in me which helps my confidence
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No,
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They are very good for people who tend to struggle in daily life
What tips or advice would you give to others applying to Whitbread plc?
Be yourself
