Business Support Assistant Review
at WTW
Higher Level Apprenticeship
Insurance and Risk Management
Ipswich
Review Submitted: March 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a business support assistant at WTW, my responsibilities include placing insurance through our fund protect facility. Where I interact frequently with insurers and colleagues on more complex renewals where I feel I need some assistance.
To what extent do you enjoy your programme?
5/5
I enjoy my programme very much, I have met many talented individuals who have helped me when I have been unsure on what to do. My fellow apprentices have also been very welcoming and easy to approach should I have a question about the programme
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I came into my role with no experience in or knowledge about the insurance industry, since joining I have learned how to conduct myself professionally when meeting with insurers. I have also developed my email writing skills.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very well organised with clear and frequent communication surrounding the education part of the programme, my colleagues have been very supportive.
How much support do you receive from your employer?
5/5
I have received excellent support from my employer, they have provided guidance whenever I have a query or am unsure about the programme.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have received plenty of support from my training provider including: online revision methods, official text books and face to face and online lessons.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It provides me with a better insight into the insurance industry helping me understand certain language used in and around the office I previously would not have understood.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
We have many extra curricular activities, which include networking events, sports teams and lunch and learns.
Recommendations & Advice
Would you recommend WTW to a friend?
Yes
Why?
As they provide a great gateway into the insurance industry
What tips or advice would you give to others applying to WTW?
Do some research into the company and train high morale standards
