Service Support Assistant Review
at Devon County Council
Level 3 Apprenticeship
Business Operations
Tiverton, Devon
Review Submitted: March 2023
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a Service Support Assistant who helps and gives support to other members of staff such as Social Workers, Personal Advisors and Family Practitioners. I deal with email requests daily, some of these include creating family trees, booking meeting rooms, typing up notes and uploading work to a child's record on our system that we use.
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Structure and Support
How well organised/structured is your programme?
4/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Recommendations & Advice
Would you recommend Devon County Council to a friend?
Yes
Why?
In my job, I feel safe and secure. I think that DCC is a good company to work for as they have a wide range of jobs and lots of opportunities to improve on your learning and go higher in your job role. DCC contribute very well into my own pension which is also a bonus for when I am at retirement age.
What tips or advice would you give to others applying to Devon County Council?
Just to be yourself. The thought of having an interview for such a big organisation scared me, however once I completed my interview, I realised it was not as bad as I thought. I would definitely advise people to apply for a job within DCC due to there being so many different opportunities included.
