Digital Supply Optimiser Review
at B&Q
Higher Level Apprenticeship
Customer Service
Eastleigh, Hampshire
Review Submitted: February 2023
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Working within the digital team to ensure all products are on the website and support with the launch of new fulfilment centres and project work as a supply specialist.
To what extent do you enjoy your programme?
4/5
I very much enjoy the programme as it has given me the opportunity to start learning again as well as improve my networking within my business as I speak to more people. Also I am learning new skills that will help me with my career.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, I have learnt more about projects and being involved with cross functional meetings and engaging with stakeholders as well as technical skills such as Power BI.
Structure and Support
How well organised/structured is your programme?
5/5
My program uses an online portal which is really useful to track my progress as well as know when I am overdue, there are structured progress reviews and webinars to help keep it organised and on track.
How much support do you receive from your employer?
5/5
My employer is a great support, I have a weekly meeting with my manager as well as the ability to work shadow different colleagues. I am given the time to do my work on my apprenticeships without too much pressure.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I have not had too much experience with the training provider as I am only few months in, but I have been given good and quick feedback to any work I have completed and they have always been helpful if I have any questions.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification helps me to develop my skill set as I have a better understanding of how the business works as well as how this interacts with my daily job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I do not get involved in any work extra curricular activities as I am hybrid working and based around 30 miles from the office.
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
There are great benefits for employees and they are a fair payer in a lot of roles. There is a strong sense of community and you feel like you are valued as an employee.
What tips or advice would you give to others applying to B&Q?
I would recommend they do the research on the role and understand what they can bring to it, as the responsibilities in some B&Q jobs differ from other companies.
