Branch Apprentice Review
at Travis Perkins plc
Level 2 Apprenticeship
Marketing
Kendal
Review Submitted: February 2023
Overall Rating
3.2 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
4/5
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Skills Development
2.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
The role is a general customer facing position. There are constantly customers coming to the trade counter and also phoning up to check on prices, stock availability, product information. Therefore you need to be able to meet the demands of the customer, whatever this may be. Within this role, you are often faced with responsibilities which may be external or internally based, this can vary from ensuring tasks are done for your line manager or organising deliveries for customers to ensure they have the materials on their site hassle free.
To what extent do you enjoy your programme?
3/5
I enjoyed the apprenticeship programme to some extent, however I had found parts of it fairly straightforward. However, I found aspects of the apprenticeship extremely useful, especially when it directly linked to aid the general development like product knowledge. On the whole, I enjoyed the process of the apprenticeship programme
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt a great deal, especially when it comes to my customer service and dealing with customers' issues. I have learnt many different methods to ensure that I have been able to competently deal with any problem that has needed resolving. This will prove to be crucial when moving forward throughout my career, as this is a fundamental skill.
Structure and Support
How well organised/structured is your programme?
2/5
The content structure of the programme was adequate and I felt that I had an appropriate amount of time for the content that was expected. However the apprenticeship had lasted around 15-16 months. This was longer than expected, and Iit could possibly have been scheduled a little better on that front.
How much support do you receive from your employer?
3/5
I received help whenever I needed throughout the apprenticeship. This was ideal because if I needed to spend an afternoon in a private office to ensure that my work was complete, the branch would accommodate to aid me in completing the necessary tasks. Therefore, on the whole Travis Perkins accommodated my needs very well.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I received help whenever I needed throughout the apprenticeship. This was ideal because if I needed to spend an afternoon one on one with my coach to ensure that my work was complete, the coach would accommodate to aid me in completing the necessary tasks. Therefore, on the whole the training provider helped tremendously.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think the apprenticeship programme in conjunction with my day to day role, allowed me to develop my skills at an accelerated rate. This in turn has allowed me to contribute more to my employer and has also allowed me to develop my skills even further at a quicker rate.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
There are no extra-curricular activities to get involved in that are open through work at the branch that I operate in. However, in the past there have been social networking events which have allowed to benefit the day to day role that I carry out. However, there is nothing that is associated with work.
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
On the whole there is not many negative aspects of the job if you are surrounded by the right people. However, this is my opinion based on my experience in a fairly quick moving branch with a good team around me. If this were not the case, I may have a different view.
What tips or advice would you give to others applying to Travis Perkins plc?
My tips to anybody applying for a role at Travis Perkins would be to go into the position with an open mind and try to take on as much as possible, as early as possible. This allows for people to develop quicker and to excel in their roles at the later stages.
