Business Admin Review
at Howdens
Level 2 Apprenticeship
Business Operations
Polegate
Review Submitted: January 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
In my role, I maintain good working relationships with my customers by speaking to them on the phone, serving them on the counter and emailing them. In my job role, I create quotes & sales and assist my customers in any matter. I also deal with daily paperwork reports.
To what extent do you enjoy your programme?
5/5
I really enjoy the apprenticeship programme I am in.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed lots of new skills, I have learnt about how the company works, my product knowledge has increased greatly and I have gained confidence.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured and I have my assessor who visits me roughly once a month and sets me my apprenticeship work and goes through it with me.
How much support do you receive from your employer?
5/5
I receive a massive amount of support from my employer, they encourage me to help serve on the counter, they give me enough time to do my apprenticeship work and offer help when I need it.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support from Didac when working towards my qualification, they offer help via email if I am struggling with a question. They go through the work with me when we meet face to face and the learning systems are also very helpful.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification helps me perform better in my role because it is based on customer service and I can use those skills learnt in my module to good use in my working role. I also have gained a good understanding on GDPR and Health & Safety.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are lots of extra-curricular activities that I can take part in as an apprentice, we go on team building exercises as a depot and there are also go karting days, a rounders game that as a company we can get involved in.
Recommendations & Advice
Would you recommend Howdens to a friend?
Yes
Why?
I would definitely recommend Howdens to a friend because they are a great company to work for and have a great mission statement, core values and brand promise. The way they treat their staff is also fantastic.
What tips or advice would you give to others applying to Howdens?
Just be yourself!
