retail apprentice Review
at Superdrug
Level 2 Apprenticeship
Customer Service
Northamptonshire
Review Submitted: January 2023
Overall Rating
4.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As working in retail on a day to day basis i have to serve customers, help customers either look for a product or look for something similar. Also i have to stock shelves and promote our star buys and loyalty cards.
To what extent do you enjoy your programme?
5/5
i enjoy the program to a large extent as it gives me new opportunities and i meet so many people on a day to day basis.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
i have learned a lot new customer service skills and communication skills. Also i have learnt how to stick shelves properly.
Structure and Support
How well organised/structured is your programme?
4/5
my program is very organised with making sure i do my weekly studying. Also they make sure that if i’m ever confused or need a bit of help and i can go to anyone to ask.
How much support do you receive from your employer?
5/5
my employer gives me a lot of support and makes sure i know that i can go to any of the managers or team leaders if i have a problem even if it’s got nothing to do with work.
How much support do you receive from your training provider when working towards your qualifications?
5/5
my trainer makes sure i’m up to date and that i’m not confused while doing my studying.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
doing a qualification also helps me to learn everything slowly as i continue to work there.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are multiple activities and these are spoken about on our HUB app which is similar to facebook but only for superdrug employees
Recommendations & Advice
Would you recommend Superdrug to a friend?
Yes
Why?
as they make you feel very comfortable and the job is enjoyable!
What tips or advice would you give to others applying to Superdrug?
Don’t worry and just be yourself they won’t judge!
