Apprentice Review
at Superdrug
Level 2 Apprenticeship
Customer Service
Nottingham
Review Submitted: January 2023
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Day to day I’m on the till selling products, completing cosmetics pledges on my aisle, ordering stock. Also giving amazing customer service to every single customer.
To what extent do you enjoy your programme?
5/5
I love it, I started the programme with the worst anxiety & never believed in myself. Now i absolutely love it it’s been the best thing I’ve done, it’s helped me incredible amounts with my mental health as well.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’m a lot more confident but the main things I’ve learnt are empathy, active listening, patience, adaptability, communication skills.
Structure and Support
How well organised/structured is your programme?
4/5
It’s very organised, I wish it was a little bit more simple to get around but you get used to it after a while.
How much support do you receive from your employer?
4/5
So much! My employer is incredible when I need help they’re always there to help me
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot, my training provider care so so much about how I’m doing with my work I couldn’t thank her enough.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It’s helped me so much, I understand alot more on the shop floor especially procedures we have to follow.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, Marie Curier charity
Recommendations & Advice
Would you recommend Superdrug to a friend?
Yes
Why?
It’s the best thing I’ve done, it’s helped me incredible amounts honestly can’t Thankyou everybody I work with more. Amazing company.
What tips or advice would you give to others applying to Superdrug?
Be yourself, stop stressing everything works out & don’t worry about not knowing your colleagues everybody I’ve met from different superdrug stores have been so lovely. Stay happy!
