Tool Hire Customer Expert Review
at Travis Perkins plc
Level 2 Apprenticeship
Customer Service
Oxford
Review Submitted: January 2023
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Responsible for the servicing and repair of our hire fleet equipment and customer service both telephone and counter service.
To what extent do you enjoy your programme?
5/5
My programme was informative and gave great insight into the company ways and procedures, which as a new person coming in was invaluable.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have not learned anything new due to my past careers but have had the opportunity to obtain my English and Maths qualifications which I was lacking.
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured and aimed as a step platform to learn as you go furthering knowledge at every level.
How much support do you receive from your employer?
5/5
Massive support from my employer with in house coaching and tuition.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Full support with meetings and progress tracking along the way.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
With the new system knowledge and Industry understanding aides me to provide the best support to our customers.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I have not partaken in any of the activities due to personal preferences.
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
Great employer with a personal focus and a friendly environment to work within, across all the business people are helpful and welcoming.
What tips or advice would you give to others applying to Travis Perkins plc?
Do it! Good career prospects and benefits that make all the difference.
