Business admin payroll apprentice Review
at NHS
Level 3 Apprenticeship
Business Operations
Wigan
Review Submitted: November 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I read and organise incoming emails and mail and process this to the correct person to handle. I take calls and assist people with any payroll queries or concerns they may have. I take part in meetings to ensure good teamwork and organise spreadsheets to help with day to day tasks.
To what extent do you enjoy your programme?
5/5
Every day is different and there's always something to learn. Team members are very friendly and inclusive. I feel at home already and see myself having a long career with the NHS. My job has value and this means I have a reason to go into work in the morning.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I've brushed up my English and maths skills. As well as this, I've familiarised myself with different IT programs and gained confidence in this. I feel more confident preparing a spreadsheet and see how this will be useful in my role. I've learned how to interact with others too.
Structure and Support
How well organised/structured is your programme?
5/5
No structure is perfect but so far I'm happy in my role and I have plenty to do. I can ask for help if needed and see progression. If I'm struggling I know who to ask and how to overcome any situation that's new as I can ask others
How much support do you receive from your employer?
5/5
I receive a lot of support from the NHS and my department. There are lots of avenues for help, guidance and friendliness. I feel like a part of something really important. Going to work is a pleasure as I have great interactions and feel value in my day to day job
How much support do you receive from your training provider when working towards your qualifications?
5/5
I'm still new but so far support has been faultless. I'm advised to reach out should I need anything. The learning hub is extremely accessible and easy to follow. I am confident and happy in where my apprenticeship is going. Providers seem friendly helpful and professional. I recommend
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification goes hand in hand with my job role. The skills I'm learning merge brilliantly with my on duty work. Maths English and IT are basics yes but extremely important in an office environment. I'm happy to have help developing these skills and already I can see the value
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are a lot of extra curricular actives to engage in and take part of. I've reached out to equality and diversity, chaplaincy, waste management and been able to gain insight and advise. The interwoven family culture is really reassuring and lovely to be a part of. Despite being new, I feel I belong
Recommendations & Advice
Would you recommend NHS to a friend?
Yes
Why?
The NHS is a brilliant organisation that has lots to offer. Staff are treated exceptionally well and feel part of a great team. Real progress can be seen to be made and there is no guise. Everyone I've met is upfront and genuine and I feel happy and content
What tips or advice would you give to others applying to NHS?
Show that you want to be part of this amazing organisation for a long time. Commitment and loyalty is hugely admired. The NHS has so much effect on our society and a big role to play. We have a massive impact and by working for such a great company, you really do feel good
