Head of Regional Operations Centre Review
at NHS
Level 4/5 Apprenticeship
Healthcare
Liverpool
Review Submitted: November 2022
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I manage a busy Regional Operations Centre for NHS England, which is the single point of contact across the wider health services in the north west from local and national point of view.
To what extent do you enjoy your programme?
4/5
I am enjoying learning new things, meeting new people and the support that I have received from raise the bar to start the programme.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Self awareness and awarness of my impact on others and how my coaching influence can shape the team and achieve the best possible deliverables.
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised, but I have felt that Bud takes some time to get used to, I have however had support with this.
How much support do you receive from your employer?
4/5
I get a good amount of support, but it is busy at the moment in the NHS so any further support they could give on time management would be very much welcome.
How much support do you receive from your training provider when working towards your qualifications?
4/5
The right amount of support at the stage I am with my qualification.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
At the current stage it is difficult to ascertain this.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not from a social point of view, we do have a menopause network that I am part of but this is in work time and I often don't have time
Recommendations & Advice
Would you recommend NHS to a friend?
Yes
Why?
Worked here for a long time and they do give individuals the opportunity to progress, you need to be self-led and the person has to have the drive and willingness to work hard.
What tips or advice would you give to others applying to NHS?
Show that you can make a difference for the patient, this is what matters.
