Receptionist-nights Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Halifax
Review Submitted: June 2022
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My main role is to ensure the hotel is safe and secure for all guests staying within the hotel.
On nights we do hourly walk rounds, stock up and clean the hotel ready for the next day.
On nights we do hourly walk rounds, stock up and clean the hotel ready for the next day.
To what extent do you enjoy your programme?
5/5
I really enjoy this as its giving me a better understanding into the hospitality business and why we do things the way we do.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt so many new skills as this is the first time I've worked in the hospitality business. I know how to adapt to customers different needs and requirements and deal with issues on the spot.
Structure and Support
How well organised/structured is your programme?
3/5
I do enjoy the programme although I did find the online learning pages hard to navigate at first.
How much support do you receive from your employer?
5/5
I received full support from my managers and team members.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is amazing, nothing is too much trouble and always on hand to explain things so I understand.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I think they've helped me greatly I not only know how to do my job properly but understand why it's done that way
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, many team nights out :)
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Its a place where you make great friends, new skills and are encouraged to progress as far or as little as you like without added pressure.
What tips or advice would you give to others applying to Whitbread plc?
Go for it!
