Technical support apprentice Review
at Sage (UK) Ltd
Level 2 Apprenticeship
Business Operations
Durham
Review Submitted: May 2022
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Communicating with customers to offer technical support to accounting and payroll software users.
To what extent do you enjoy your programme?
3/5
It’s good
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, customer service skills, computer skills and confidence
Structure and Support
How well organised/structured is your programme?
4/5
Yes very well organised and structured - easy to follow and good support
How much support do you receive from your employer?
3/5
Quite alot
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot! Lots of support with the work provided.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Yes it’s helpful to highlight why we do what we do
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes lots of groups and networks to get involved in
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
Very friendly, good opportunity
What tips or advice would you give to others applying to Sage (UK) Ltd?
Be open minded and try not to be intimidated by the size of sage - they care not for experience just potential
