Operations Apprentice Review
at Marsh McLennan
Level 3 Apprenticeship
Business Operations
Newcastle upon Tyne, UK
Review Submitted: May 2022
Overall Rating
2.9 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2.5/5
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Overview of Role
4/5
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Skills Development
2.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I work in the operations department where day to day i run reports which consist of many tasks such as an aged debt report, a Not yet Invoiced datavbase report (NYI), FCA Client client classfiication and where is nessacry i also do alot of chasing for people who are behinf on work.
To what extent do you enjoy your programme?
2/5
I enjoy cetain aspects of my role because working in this department and doing a business admin course means that there is many tasks that are tedious and takes alot time to complete which isnt the most fun but creating reports and coming back with valubale information is what i enjoy
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt many skills in my role to start off with is being proffewsional and a change in attuide when i work in the office i have becaem more proffesional in the way i talk and present myself, i have devopled It skills espically excel where i can work many features and being independent.
Structure and Support
How well organised/structured is your programme?
3/5
The structure of my programme maninly comes form my learinign provider [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] which send me modules to complete on my skills, Knoweldege on the business and more functional skills and help me devolp on these. It hasnt been completely clear becasue the course is strcutured around my skills and what to learn on.
How much support do you receive from your employer?
3/5
I recvive lots of support from my employer as i have many resources to help me with a task i am stuggling with such as the people in my office, my line manager and documents which have notes on the dcoument, However if i am stuck on a task i like to try and solve it myself before i ask for help
How much support do you receive from your training provider when working towards your qualifications?
2/5
I dont really get provided alot of information i mainly just get sent a module every month to complete and just talk about what topics i can put into the module and get sent a youtube video on the module. The modules are normally simple and dont need elaborated on but the tasks arent really structured to a global company.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I dont really see a differnce to be honest in my role i already have a business B-tech Business A-level so the modules arent tricky and just very simple on what information is needed. However the modeuls are good in the way how the questions aasked i need to say how i do it in my role and thats the only yhing that helps.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
yes there are many network meetings every month and sometimes every two weeks on just meeting the other apprentices and what work they been up to and just overall having a chat on how we been and it is helpful because it help create relationships with people acorss all the offices.
Recommendations & Advice
Would you recommend Marsh McLennan to a friend?
Yes
Why?
marsh is very good company to work for beacuse there are many careers you can take whihc are all well paid for but also its a legitmate qualiifcation in insureance which can give the skills and experiance if you chose to leave simply becasue you have an insurance qualfications and worked for the biggest broker in the world.
What tips or advice would you give to others applying to Marsh McLennan?
I would say take every oppitunity you can because everything you recive is to beenfit yourself and also ask questiosn even if you think its the most sillyest and you wont get told off ot anything if your stuck and you need extra help becasue you never done anything like this and its a completely different to working to a hands on job.
