Reception Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Edinburgh
Review Submitted: April 2022
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
2/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role as a receptionist is the first welcome the guest hace as soon as they come in and last good bye, make sure there room is ready and they have everything they need, get them booking in for breakfast o dinner and get there car reg, and any complaints they have o questions as well
To what extent do you enjoy your programme?
4/5
I did enjoy it, gives me that extra confidence to do my job correctly
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
Learnt how to deal with complaints and group bookings and sorting out linen count and rejects and more housekeeping role
Structure and Support
How well organised/structured is your programme?
3/5
More structure now as I get feedback I need to progress
How much support do you receive from your employer?
3/5
I do receive support which is helpful
How much support do you receive from your training provider when working towards your qualifications?
4/5
I do receive a lot
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
He does help me and I’m getting better in job and being able to give the best advice to my guest
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No there ain’t
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It is good qualifications to get while working in thr job that you like doing
What tips or advice would you give to others applying to Whitbread plc?
Make sure you are up to give it your all
