Team Leader Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Nottingham
Review Submitted: April 2022
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
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Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Starting the business, closing the business, day to day running of the business, liquor stock, customer service, dealing with complaints, operating the tills, employee satisfaction etc.
To what extent do you enjoy your programme?
5/5
I learn something new every time and if I feel like I’m not bringing enough information [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is always there to help me.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt new skills, such as a better understanding of my job role and how to have proper open discussions with team members. I have developed existing skills, such as new ways of talking to team members and guests.
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised, I’m always kept up to date and [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is always full of knowledge. I always have an interesting story to relate to the topics.
How much support do you receive from your employer?
3/5
Always there when needed but can sometimes take awhile for me to be able to get the right information.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Every time when we have a one to one discussion I always receive the right information and the right questions are asked in order for me to learn and be able to answer appropriately.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Going forward within the company and possibly with a future company would be really good. I have learnt a great deal more since starting this apprenticeship and feel better able to do my job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No there aren’t any but I do think that there should be.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It’s a good start in life, gives you the foundations and the skills to find who you are.
What tips or advice would you give to others applying to Whitbread plc?
Be your own person, show your character.
