receptionist Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Brighouse
Review Submitted: April 2022
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role within my job, is working on reception. This can be answering the phone, dealing with customers, emails, deliveries. I check guests in and out of the hotel. I also working in the breakfast room, taking food orders, dealing with stock.
To what extent do you enjoy your programme?
3/5
I feel like I haven't enjoyed it as much as I thought I would. Nothing wrong with the programme I have just found it hard to juggle this as well as work and home life.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes my confidence within the business.
Structure and Support
How well organised/structured is your programme?
4/5
I would say it is well organised.
How much support do you receive from your employer?
3/5
I haven't received much support from my employer, but then I haven't asked for it.
How much support do you receive from your training provider when working towards your qualifications?
3/5
I spoke to my training provider once a month.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Will give me a better knowledge of the business and understanding.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I get involved with fundraising for charity.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
I really do enjoy working for whitbread, they are a good company to work for.
What tips or advice would you give to others applying to Whitbread plc?
You can progress, which is always a good thing within a business. Always push you to achieve your goals.
