Reception Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
Leeds
Review Submitted: April 2022
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a receptionist on daily I deal with costumer in person through emails and phone I help them with accommodations and anything that is required for them to have a great stay I deal with complains and any inquiries and get them sorted as soon as possible if it possible to do
To what extent do you enjoy your programme?
5/5
I have enjoyed it very much it helped me understand what my role requires and how to exel in what i do
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my costumer service skill and communication
Structure and Support
How well organised/structured is your programme?
5/5
It is well organised I can see what has to be done and by when it has to be done and the best part is I can always go back a review
How much support do you receive from your employer?
5/5
They are 100% supportive and very helpful
How much support do you receive from your training provider when working towards your qualifications?
5/5
She is always there where I need any help and I dont have to worry about anythis as she gives me all the information I need to do a great job
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helped me improve my skills and my knowledge
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Not sure
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
It is a great organisation to work in. They value their employees and we have a many benefits while working there
What tips or advice would you give to others applying to Whitbread plc?
Just give it your best show what you can do,be confident and show how much you are willing to do make to exceed in your work
