general manager Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Maude St, Kendal LA9 4QD, UK
Review Submitted: April 2022
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My job is to run the day to day running of a bar and restaurant. This includes looking after a team and guests that come though the door. I also have to advises he business to the wide area to increase the amount of guests we get though th edoors
To what extent do you enjoy your programme?
5/5
i enjoy this programme a lot. i find some of the stuff that we cover is stuff i have not heard before and i find interesting to find out new stuff and what everyone else on the programme thinks as well. time with the learning coach is also great because it fills in any gaps that i may have as well
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt about new leadership skills which can help me getting better more from the team and also get more out of the individuals by using different methods. i have learnt that i know then i thought i did which has give me the confidence to do my job and getting results moving forward
Structure and Support
How well organised/structured is your programme?
5/5
the programme is well organized. dates are given well in advance for skill days and webinars which makes it easier to place around and all PowerPoints as easy to follow and structured well. learning coach is always flexible and work days around me and when i can do them as well as being understand when i need to cancel
How much support do you receive from your employer?
5/5
As the manager of the site i do tend to make sure that i can any time i need to focus on the programme i am on as and i know were to find and who to go to if helped is needed. For work i get a lot of support from people
How much support do you receive from your training provider when working towards your qualifications?
5/5
From my learning coach i feel a get a lot of support. We have monthly meeting to discuss any problem i may have and fill any gaps in my knowledge from what i have currently done. He always replies to any message or email i send and points me in the right direction to what i need
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
For me personally i feel that the webinars and the one on one time with my learning coach help me a lot and i not only is visual but you have some talking though and can ask questions from it. The stuff on mylife i don't find helpful me as i feel i don't learn much from things like this
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Where i work there is not a few of lads i work with that enjoy our sport shave a chat which we chat about it to but don't do anything due to the what our job is we all work different shifts and cant do that type of thing together
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
I think Whitbread is a great company to work. there is so many changes to more up the ladder and you can get as far as you like or just have a job where just come do your job and go home. I feel they look after their staff really well and i think they have shown that over the last couple of years.
What tips or advice would you give to others applying to Whitbread plc?
Be your self this job is not all the experience you have but the drive you have to do the job. If you have the drive you can be what ever you want to be and i think most people in the compony will see that and give you a opportunity
