Technical Presales Specialist Review

Item: Technical Presales Specialist at TD SYNNEX
Rating: 4.4
Author: Anonymous

at TD SYNNEX

Level 3 Apprenticeship

Marketing

Basingstoke

Review Submitted: March 2022

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

4.2/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

Technical presales specialist - assist partners to compliantly license their end users Microsoft IAAS/SAAS/PAAS estate, and provide pricing/guidance for solutions that will enhance their end users business practices. This involves communication both internally and externally via various medium. Responsibilities include being both informative and accurate as mistakes can cost money.

To what extent do you enjoy your programme?

5/5

I love it, and feel incredibly fortunate to have been offered the chance to go on it. I believe that you are never too old to learn, and it is an amazing feeling when your employer not only believes in you as a person, but also as someone that they can take the time and money to upskill. At the end of the day they are investing in the future of Tech Data and I have always believed that something like this apprenticeship program is the way to do it.

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I have. As the particular apprenticeship I am on is both hardware and software related it has provided a grounding in the work I do on a daily basis. For example, the CompTIA A+ has given me an insight into computer hardware components - seems simple but knowing what all of these do and how they interact gives an insight onto how a client's environment is architected. Various software courses have shed light on the Dev Ops and software development world, in that it has given me an understanding of how the developers work and how they use (for example) Agile to get work done quickly and efficiently.
Knowing these types of thing has given me not only confidence in my day job. but an understanding of various products that we as Tech Data can offer to partners to help them meet their end customers needs.

Structure and Support

How well organised/structured is your programme?

3/5

It is ok, few teething issues in the beginning, as it is the first time that we as a company have done this particular apprenticeship, but it is a lot better now

How much support do you receive from your employer?

5/5

Tech Data have been fantastically supportive of the apprenticeship program. I have been able to schedule my apprenticeship and my work hours accordingly; however when work gets very busy I am always allowed to make up time on the apprenticeship. Management have been very interested in the progress that I am making on the program and have been encouraging from the beginning - they really want their employees to learn and develop.

How much support do you receive from your training provider when working towards your qualifications?

5/5

I have received plenty of support; especially with regards to Maths of all things. As I didnt have the required Maths qualification to continue the apprenticeship, GK provided me with a Maths tutor who was instrumental in getting me through the exam. Additionally I have a development coach who I have regular contact with that helps me with any questions/problems that I may have

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

It has helped lay the groundwork for my everyday work role. I now feel more confident speaking to customers about issues they may have or problems that they need resolving - the apprenticeship is giving me that foundation for the skills that I will develop as my professional career progresses.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

3/5

N/A

Recommendations & Advice

Would you recommend TD SYNNEX to a friend?

Yes

Why?

100% - from day one I have been supported by management to develop my career in a meaningful manner. This has been through both internal and external training courses, as well as hands on technical training, and it has continued over the years, leading up to this apprenticeship program. There have always been opportunities to progress upwards, and I have found management to be inclusive, approachable and welcoming. I couldnt imagine working anywhere else really!