Sales Assistant Review
at Superdrug
Level 2 Apprenticeship
Customer Service
Congleton
Review Submitted: March 2022
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
2.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a customer assistant so I am constantly giving customers the best retail experience, I assist on shop floor and also in the warehouse, doing tasks with stock, legal and financial.
To what extent do you enjoy your programme?
5/5
I have really enjoyed the apprenticeship and I had an amazing assessor who constantly offered support to me.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed more skills in working with the public and giving a service to benefit them. I have also gained experience in different categories such as legal and finance.
Structure and Support
How well organised/structured is your programme?
3/5
Very well organised from external assessors etc however not as structured internally.
How much support do you receive from your employer?
2/5
I haven’t received the best support since change over in management.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I receive a lot of support externally from my trainer/assessor [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] she is always willing to offer her help, answer any questions and queries, I have had less support in store.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have learnt a range of new skills and it has spurred me on to push myself and improve in all concepts of the business and to have passion towards what I do.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
N/A
Recommendations & Advice
Would you recommend Superdrug to a friend?
Yes
Why?
The support through the apprenticeship scheme and the assessors/trainers is great.
What tips or advice would you give to others applying to Superdrug?
Be prepared to push yourself to the best of your ability.
