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Whitbread plc

Receptionist Review

at Whitbread plc

Level 2 Apprenticeship

Hospitality Management

Nottingham

Review Submitted: March 2022

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Hotel receptionist, looking after guests and making sure people have an enjoyable visit/stay with the hotel. Helping people anyway I can and for whatever they need. Checking people in, sorting them out with places to eat, helping with any issues, making sure everyone is safe.
To what extent do you enjoy your programme?
5/5
I love the programme a lot, it’s quite enjoyable and a lot more fun then what I expected it to be.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
I have learnt more about legislations and more about what businesses come under the hospitality industry.

Structure and Support

How well organised/structured is your programme?
5/5
It is really well organised, so I don’t feel like I have to rush through anything. I have time to learn around work and having a life.
How much support do you receive from your employer?
5/5
A lot my manager helps a lot and is always willing to help me if there’s a part I’m not quite sure if she will help me to understand it better.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Loads she’s amazing, and helps so much and if I make a mistake (rarely) she will help me understand where I’ve gone wrong or where I haven’t quite got it yet. She also helps me get to we’re I need to be.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps with work a lot as I can relate a lot of what I’ve learnt to things that happen at work which is great.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No unfortunately not.

Recommendations & Advice

Would you recommend Whitbread plc to a friend?
Yes
Why?
Their are a really great company to work for and get benefits for working for them and get to make friends with people you’d probably never really interact with
What tips or advice would you give to others applying to Whitbread plc?
Do it definitely it’s the best and no matter who you are or who you believe in and what kind of person you are you’ll always be accepted at whitbread
In This Review
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