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Higherin
The Co-op

Sales assistant Review

at The Co-op

Level 3 Apprenticeship

Customer Service

Bridlington

Review Submitted: March 2022

Overall Rating

4.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
4.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role involves organising the staff into their job roles in order of priority, stocking shelves, managerial roles, giving good customer service and giving back to the community.
To what extent do you enjoy your programme?
4/5
I do enjoy my programme because I meet new faces and explore new ways to action matters that I didn’t know how to before

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have learnt to be more confident and learnt better management skills.

Structure and Support

How well organised/structured is your programme?
5/5
It is very structured, there are group conferences every 6-8 weeks, I have an apprenticeship visit from my tutor roughly every six weeks and we are able to have time off if struggling.
How much support do you receive from your employer?
4/5
I receive support from my employer when needed
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is always there to help whether I phone, text, email, or live video them.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel like it allows me to be more confident in what I am doing as I am the youngest team leader in my store so it helps with my experience and allows me to take different approaches to things that others may not be able to.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We sometimes have charity events that we host where we take part in bake sales, the colleagues go out for Christmas parties or if it is someone’s birthday.

Recommendations & Advice

Would you recommend The Co-op to a friend?
Yes
Why?
The benefits you receive from being a co-op employer are really helpful and they have links such as life works if you’re struggling in day to day life
What tips or advice would you give to others applying to The Co-op?
It depends on the store but the staff normally have a well-rounded positive energy and it can be a fun place to work
In This Review
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