Healthy Family Team leader Review
at HCRG Care Group
Higher Level Apprenticeship
Healthcare
Braintree
Review Submitted: February 2022
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Operational management for 0-19 Universal Services. I manage Health Visitors, School Nurses, Support Practitioners and children's centres. The team supports families to meet their physical and emotional needs. We visit families in the home, schools and family hubs.
To what extent do you enjoy your programme?
5/5
I really enjoyed the apprenticeship. Having never done a course of this kind before, I liked the way it was personalised to my current role and I was able to get the most out of it because of this, as everything was relevant to me.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Delegation, change management, project management, operational management tools. I've gained confidence in public speaking and in team meetings. I've gained confidence and learned how to manage difficult conversations and support staff with complex health needs and work with external partners.
Structure and Support
How well organised/structured is your programme?
4/5
It was very well structured. As we were the first cohort, I didn't full understand what was expected throughout the course from the start, however this is very much in place now for the newer students. It didn't really impact me though.
How much support do you receive from your employer?
3/5
I found it difficult to always manage to get time within my role to do the apprenticeship as I don't feel that my employer understood how much work was needed from the start.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I got lots of support throughout the course and I was really pushed in areas that I found difficult, which ultimately helped me get a distinction. I always felt listened to and got a quick response when needed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Everything I learned within the course has helped me within my new role. I got a promotion during the course and utilise what I learned on a day to day basis. I think all new managers should do this apprenticeship.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No
Recommendations & Advice
Would you recommend HCRG Care Group to a friend?
Yes
Why?
I feel that they are committed to developing their own and that comes from the top.
What tips or advice would you give to others applying to HCRG Care Group?
If it is a career that you want to progress within, to let your line manager know, to put yourself out there, as they will listen and opportunities for progression are often available.
