Business and administration apprentice Review
at Babcock International Group
Level 2 Apprenticeship
Business Operations
Plymouth
Review Submitted: February 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Answering phone calls, taking messages and connecting calls to proper departments
Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure
Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders
Educating clients about company products and services and how to make a purchase
Communicating with clients through fax and emails and building positive relationships with them
Making employee travel arrangements and helping with minor technical issues
Preparing documents through editing, printing and binding
Preparing plans to help streamline and improve business operations
Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure
Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders
Educating clients about company products and services and how to make a purchase
Communicating with clients through fax and emails and building positive relationships with them
Making employee travel arrangements and helping with minor technical issues
Preparing documents through editing, printing and binding
Preparing plans to help streamline and improve business operations
To what extent do you enjoy your programme?
5/5
I enjoy it a lot, it is very different to other business admin apprenticeships where you stay in one placement with the same team. My apprenticeship allows me to do 4 placements over the 2 years so I learn a lot about the company and the teams I work in and what they do.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Proven verbal and written communication skills and the ability to prepare reports and budgets
Excellent filing and sorting skills and the ability to manage business correspondence
Excellent bookkeeping skills and proficiency with relevant computer software
Rapid data entry, attention to details and good editing skills
Ability to operate office gadgets such as printers and copiers
Excellent people and customer service skills
Good research skills, data analysis and the ability to translate complex data into a simple format
Excellent filing and sorting skills and the ability to manage business correspondence
Excellent bookkeeping skills and proficiency with relevant computer software
Rapid data entry, attention to details and good editing skills
Ability to operate office gadgets such as printers and copiers
Excellent people and customer service skills
Good research skills, data analysis and the ability to translate complex data into a simple format
Structure and Support
How well organised/structured is your programme?
5/5
Very well, 2 weeks before your new placement, you find out where your next placement will be so this is always very well prepared and we also get projects every few months to work on which can develop our team skills as we work in apprentice groups. Babcock is a very good apprentice provider as they structure and organise it well.
How much support do you receive from your employer?
5/5
A lot. We get monthly 1-1s with our office manager who can ask us questions and ensure we are ok in our placements. We can be very open and honest and also discuss things we aren't happy with or we are worried about. They are always ensuring we are ok.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Our training provider gives us lots of feedback on our college work so we know when we are on track vs when we aren't. They also visit us in our jobs a few times during our apprenticeship to watch us and ensure we are doing the correct thing with customer service and gaining skills.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I know that if I don't apply my course work to my day to day job, I will not pass my NVQ. I always ensure to provide quality customer service as this will develop my skills and knowledge and will help me to gain my NVQ. When researching answers for NVQ work, I also learn more and about how I can apply this to my job role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There aren't necessarily sports teams within my company but there are network teams and groups to get involved in which do this stuff outside of work. Babcock also offer lots of discounts to employees for external companies such as gyms which encourages employees as well as having an onsite gym. There are however lots of professional network events which take place.
Recommendations & Advice
Would you recommend Babcock International Group to a friend?
Yes
Why?
You earn a large salary whilst learning to do a job which you will pursue after the apprenticeship but will be able to go into this job with a large understanding of the company and with many skills to help you. I wouldn't like to jump into a job without this understanding I have gained and it has also helped to boost my confidence.
What tips or advice would you give to others applying to Babcock International Group?
Be yourself, always ask others if you don't understand something and make lots of networks in the company. Knowing people is the best way to understand how the company works as they can help you in your future role if necessary. Don't be afraid to ask if you don't know, asking helps you to gain an understanding.
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