Customer services apprentice Review
at Volkswagen Financial Services
Level 3 Apprenticeship
Finance
Milton Keynes
Review Submitted: May 2022
Overall Rating
1.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
1/5
-
Overview of Role
2/5
-
Skills Development
1.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
1/5
my role is very admin based and changes quite alot as i am in an apprenticeship where we rotate around the business. Currently, i am working alongside the complaints team to resolve and handle all complaints.
To what extent do you enjoy your programme?
1/5
There has been many challenges, i dont really enjoy it. i am eager to finish and gain my qualification.
Skills Development
Have you learnt any new skills or developed existing skills?
2/5
i have learnt; resilience, strength, hope and patience. I/ have also learnt to manage my mindset.
Structure and Support
How well organised/structured is your programme?
1/5
Not very, things could be better
How much support do you receive from your employer?
2/5
the right amount
How much support do you receive from your training provider when working towards your qualifications?
1/5
Not much at all, most of my issues lie with my training provider
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
my role helps me gain more knowledge for my qualification.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
not currently, i would like to though
Recommendations & Advice
Would you recommend Volkswagen Financial Services to a friend?
Yes
Why?
Its a good company to gain experience within
What tips or advice would you give to others applying to Volkswagen Financial Services?
i would definitely give them my opinion on which departments to avoid as i have experienced quite a few.
Business Control Fleet Undergraduate
at Volkswagen Financial Services
- Placement (10 Months+)
- Milton Keynes
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4.9
Learning and Development Undergraduate
at Volkswagen Financial Services
- Placement (10 Months+)
- Milton Keynes
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4.1
