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Higherin
NHS

Senior Project Support Officer Review

at NHS

Level 3 Apprenticeship

Business Operations

LS27

Review Submitted: February 2022

Overall Rating

3.4 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3.5/5 - Overview of Role
4/5 - Skills Development
3/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Admin tasks in involve diary management, paper writing, note taking, supporting meetings and other day to day tasks.
To what extent do you enjoy your programme?
4/5
It was very enjoyable to learn in a working environment. I believe it helped me to develop my skills within a professional environment.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
I have developed existing skills such as professionalism, how to write and develop professionl papers and basic business skills within a professional environment.

Structure and Support

How well organised/structured is your programme?
3/5
The programme was well structured, however when Covid hit this did change ways of working which became more difficult to adjust to. Paragon could have been more supportive within their communications during this time period.
How much support do you receive from your employer?
3/5
Support from my employer was brilliant. Especially the support from my team and line manager. They understood my need for time out to complete apprenticeship tasks, understood that I needed different experiences to understand different tasks and apply these to developing case studies.
How much support do you receive from your training provider when working towards your qualifications?
3/5
The support was limited from the training provider, which was affected by Covid/lockdown. This therefore meant the monthly catch ups turned virtual which were not as effective.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
Completing the business administration qualification has allowed me to gain skills to work in a professional environment and understand the needs of a business.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are several activity groups within HEE that run activities and communications within the company.

Recommendations & Advice

Would you recommend NHS to a friend?
Yes
Why?
Brilliant staff, amazing values and extremely supportive.
What tips or advice would you give to others applying to NHS?
.
In This Review
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