Team leader Review
at The Co-op
Level 2 Apprenticeship
Customer Service
Steyning
Review Submitted: June 2021
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
4/5
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Skills Development
4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Making sure to lead the time and keep our valuable members motivated for the shop to hit targets for sales and availability of products
To what extent do you enjoy your programme?
4/5
I really enjoyed the apprenticeship I was supported well throughout from colleagues and my coach.I found this a new challenge which I love and from this I'm going for the degree apprenticeship
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Definately,this has matured me as a person before doing apprenticeship I was a normal worker since I have been promoted and next target is to be a store manager.I have become more aware of the different factors that I had never considered before in order for a store to run successfully.
Structure and Support
How well organised/structured is your programme?
4/5
Even during covid it was very well organised allowing us to still work from home or work through remote calls and just simply having the tutors to be a call or email away for support
How much support do you receive from your employer?
4/5
I recieve,a lot of support from the Co-op through putting me on different management courses and in general from experienced managers around me have helped me to develop as a person in my role and importantly we get feedback on our work regularly
How much support do you receive from your training provider when working towards your qualifications?
4/5
I received a lot of support from my tutor regularly assessing where I was with each topic and setting me regular tasks each week helped in the structuring to succeed and importantly from this I got a distinction
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It's helped me to understand the day to day tasks I complete in my work and applying what I have learnt thinking with more considerations for customers and use of space on shopfloor etc
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
When we can we all try to be as sociable as possible doing the occasional team building days and after work we as a team go to the pub to have a laugh about our day and to unwind
Recommendations & Advice
Would you recommend The Co-op to a friend?
Yes
Why?
There are a lot of benefits especially with opportunities if you consider this a career pathway very supporting company to work for
What tips or advice would you give to others applying to The Co-op?
The co-op accomadates for a variety of different people part time work,full time and for people that are career minded
Undergraduate Ethics, Sustainability, and Food Policy Coordinator
at The Co-op
- Placement (10 Months+)
- Manchester
-
4.7
