Assistant Branch Manager Review
at Travis Perkins plc
Level 3 Apprenticeship
Customer Service
Farnborough, Hampshire
Review Submitted: May 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Assisting managing the branch, day to day activities including taking phone calls, serving customers, maintaining quotes, checking and picking stock, managing deliveries, assisting colleagues. Responsibilities including banking, dealing with issues or complaints where applicable, safety checks, sales reporting, stock counting, overseeing my team and making sure daily tasks are complete.
To what extent do you enjoy your programme?
5/5
I was very pleased with the apprenticeship I have completed.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned skills on the job that have developed me into becoming a manager and knowing what my role entails and the expectations I must meet. I have learned further skills on my apprenticeship which enhance what I have already learnt on the job and has given me tools to strengthen my skills.
Structure and Support
How well organised/structured is your programme?
5/5
The apprenticeship I have taken was very well structured into set modules with set behaviours and standards to meet in each. There were workshops for each modules to help develop our understanding of what was expected on each module and the tasks we had to complete.
How much support do you receive from your employer?
5/5
My employer is very supportive of my apprenticeship.
How much support do you receive from your training provider when working towards your qualifications?
5/5
The apprenticeship allocates mentors who are an amazing help when completing the modules and answering any questions you might have. I had a particularly good mentor who supported me massively when I had fallen behind due to unforeseen circumstances and helped me catch up and achieve the results.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The skills I have developed during my apprenticeship helps me to strengthen my management skills and tools that I use on a day to day basis.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No, there isn't any as far as I'm aware.
Recommendations & Advice
Would you recommend Travis Perkins plc to a friend?
Yes
Why?
I have always been happy to work for Travis Perkins PLC and this is why I have worked here for the amount of time I have and have started to work my way upwards within the company.
What tips or advice would you give to others applying to Travis Perkins plc?
Go for the opportunities that you feel you would work well in and enjoy, apprenticeships are a lot of hard work but worth the skills you gain and the results you achieve.
