Performance Administrator Review
at NHS
Level 3 Apprenticeship
Business Operations
Southampton
Review Submitted: May 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I minute corporate and subcommittee meetings, paying extra attention to any escalations that will need to be passed on to board meetings. I collate papers from service lines and departments within Solent into an Agenda for all Performance Review Meetings, and I email these out to all key attendees. I organise and prioritise meetings in managers calendars too.
To what extent do you enjoy your programme?
5/5
I have never done an administration role before, I have always been an active and sporty person. I am loving the programme and always learning something new with pathways leading to varied careers. The team I work with are very switched on and they know their roles and how to help me achieve more day to day.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have learnt new skills and systems, these being a range of Microsoft Packages as well as internal and external information around Solent Teams. I have greater confidence now by talking in a professional manner over the telephone and via emails.
Structure and Support
How well organised/structured is your programme?
5/5
The programme is very well structured - allowing us to work to deadlines that suits us individually to coincide with our main roles and jobs. Inductions were clear and we knew what was expected of us and how to use One File. The support is phenomenal, always someone around to help
How much support do you receive from your employer?
5/5
My employer gives me great support and is always on hand to help if required, giving me time to complete my work or 20% off the job and they recommend people for me to shadow.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My tutor is very supportive, without her I wouldn't be as far along into my apprenticeship that I am today. She is there on Skype, Zoom Meetings and emails whenever I need her to answer all my questions big or small.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has given me a range of strategies to try within my role that I never would have thought about using before. I feel as though since doing my apprenticeship, that I have learnt a lot more detail about Solent as a Trust: The team, the structures, the hierarchies, the stakeholders and more.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We always have Team Away Days, these are where the whole team goes away for a day to do some team building, get to know each other more and build better relationships. We have social events (pre-covid) on the weekends where we would be for a get together and food.
Recommendations & Advice
Would you recommend NHS to a friend?
Yes
Why?
It is a great place to work with exciting opportunities around you and different pathways that you can go down. The apprenticeships are fab to expand your knowledge and follow your dreams.
What tips or advice would you give to others applying to NHS?
Go for it! Take your time with the application process, give a couple of reasons per attribute they are looking for in a person as to why you would be best suited. Look into the trusts values and what the trust is about to have great knowledge before your interview.
