Client Support Review
at Marsh McLennan
Level 3 Apprenticeship
Insurance and Risk Management
Norwich
Review Submitted: May 2021
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
My role is to help support clients with renewals and cliams throughout the year. I shadow alot of people so I can learn my role and act more independently.
To what extent do you enjoy your programme?
5/5
Marsh makes sure everyone understands the importane of the role in the wider context. This results in higher satisfaction from completeing tasks in my experience.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
These past view months we have been taught; communication, team work and self-care. Marsh encourages and supports the development of more analytical/critical thinking.
Structure and Support
How well organised/structured is your programme?
4/5
Some confusion around the Cooridenation with Marsh and the apprenticeship provider but that resolved itself in its own time.
How much support do you receive from your employer?
5/5
Such a good culture of supporting eachother here, there are countless people who support me. Including an assigned buddy, managers and people in my dept in general.
How much support do you receive from your training provider when working towards your qualifications?
4/5
The course is more self taught, however, I do have monthly calls with my coach and before each exam they arrange a training day.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
They are good for clearing up quieres and questions that arise from self teaching and are knowledgable about the insurance industry.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes there are lots of colleague support groups that organise such events. There are groups for; young professionals, womens equality, LGBT+, Race/ethnic minorities, disabled people and more. Allies of these groups can join as well, there is no criteria to join any.
Recommendations & Advice
Would you recommend Marsh McLennan to a friend?
Yes
Why?
Competative salary and other benefits, as well as an inclusive culture in such a dynamic industry makes for a well rounded experience.
What tips or advice would you give to others applying to Marsh McLennan?
Be keen and inquisitive. Always be nice and accepting to others - your network is your strenght; mutual respect is a fundamental component of that.
