Training and Development Officer Review
at Realise
Level 3 Apprenticeship
Teaching
Newcastle upon Tyne
Review Submitted: May 2021
Overall Rating
3.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
3/5
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Skills Development
3/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
My role as a Training and Development Officer involves working with a caseload of Apprentices and delivering Apprenticeship in Customer Service to the Apprentices. This is done with a mixture of classroom and 1-2-1 training. I also complete reviews, 1-2-1 and Functional Skills Support with the learners ensuring the take part in these visits and activities at least once a month,
To what extent do you enjoy your programme?
3/5
I enjoyed completing the Apprenticeship and learning more about Team Leading and Supervising people within my own sector. I enjoyed learning about how to lead a team and gaining experience in doing this. During the Apprenticeship I had the opportunity to supervise other members of staff and to mentor new staff.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
In my job role most recently I have learnt about the starts process, Safeguarding training and how to complete reviews. Within my Supervisor/Team Leader Apprenticeship, I have learnt how to Develop Self, Leadership and Management, Management of Self, Communication, Building Relationships, Learning People, Self Awareness, Managing People and Operational Management.
Structure and Support
How well organised/structured is your programme?
3/5
The Apprenticeship was organised and appointments were arranged regularly for me to attend. Classroom session were arranged each month to deliver the theory and then tasks were set to gather practical experience. Modules were introduced on a regular basis to help me remain on track. 1-2-1's were also arranged to support me with the tasks.
How much support do you receive from your employer?
3/5
I have recieved support form my employer to enable me to do this Apprenticeship. I was allocated 20% or the job training time which equated to one day per week which I could spend completing Apprenticeship tasks. I was able to ask my Line Manager for help when completing tasks.
How much support do you receive from your training provider when working towards your qualifications?
3/5
As I work for a Training Provider, the support came equally from the point of the employer and training provider. I was allocated a Training and Development Officer who supported me throughout and made sure that I understood what I needed to do for the tasks. Regular appointments were made to achieve this.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
My qualification has given me a better understanding of Team Leading and Supervising. It has also given me the opportunity to gain more practical experience in these areas in the work that I do. I am able to put the thinks that I have learnt into practice when working with my colleagues.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
At work there are opportunities to get involved in charity events and fitness and wellbeing events. There is a professional networking events arranged around Safeguarding to support learners and colleagues. I would like to get more involved in extra-curricular activities at work and would be interesting in finding out more about these.
Recommendations & Advice
Would you recommend Realise to a friend?
Yes
Why?
I would recommend Realise Training as they have an excellent reputation in training and the delivery of qualifications. They are professional and have an excellent achievement rate. They offer a wide range of Apprenticeships and support the learners throughout their learning journey. Many learners achieved Distinctions in their Apprenticeship results.
What tips or advice would you give to others applying to Realise?
If you are applying to Realise Training, look at the wide range of qualification available and choose what would be most suitable for you in your job role. These qualifications are open to anybody no matter their age, previous qualification or previous experience so there is something for everyone to achieve.
