Junior Contracts Manager Review
at Dixons Carphone
Level 2 Apprenticeship
Logistics and Operations
Newark-on-Trent, Newark NG24, UK
Review Submitted: May 2021
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
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Skills Development
3.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
On a day to day, I work between our on site maintenance team and work with operations too to make sure that planned works can go ahead and cause as little disruption as possible. I work mainly on my own and only report into my line manager. I work closely with health and safety and check external RAMS .
To what extent do you enjoy your programme?
4/5
I find the layout of the apprenticeship difficult. I am enjoying the virtual classrooms but constantly reading through pages and pages of different theories, I am finding difficult. I find that each task is a lot and sometimes the tasks aren't very well explained which then takes me a long time to get my head around.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Since I have been been in my new role I have completed permit to work training which was a 3 hour course and completed my IOSH qualification also. I have also learnt a lot about COSHH and the dangers of it and the importance of storing COSHH safelty
Structure and Support
How well organised/structured is your programme?
4/5
The programme is well structured and I have a very clear understanding of what task I need to complete and by when . I am also able to jump between tasks if I need to and go back to tasks which are due soon. I like that I am able to leave my trainer a message if I need to .
How much support do you receive from your employer?
3/5
I have had a lot of support with other training programmes from my employer but the training session I have been put on has no reflection or link to my actual role. I have been given a lot of time to complete my tasks which is helpful but not actual support in terms of sitting down and talking about it.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My trainer is really nice but I don't often speak to her. Her attitude towards helping and supporting me has always been great and if I've needed her to set me a task so I can hand in work she has always been very quick. There isn't much she can do to support me not enjoying the layout and learning style though.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
2/5
I don't feel at all my training supports me in my day to day role. I have been put on a course designed to support me with coaching my team and becoming a better supervisor/manager but I DO NOT have a team that report into me. I find this very frustrating as I struggle with some of the tasks.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Yes there are a lot of virtual extra curricular activies that i am able to get involved in over teams currently. I think after covid and there are more activties, i will join in but I spend a lot of my day in front of a computer so try to limit this during covid.
Recommendations & Advice
Would you recommend Dixons Carphone to a friend?
Yes
Why?
I enjoy working at Dixons Carphone and my line manager has been great in supporting me in my role. I feel proud of what I have achieved most days. There is a lot of opportunity to learn and grow in DC and these have been made available to me which is great.
What tips or advice would you give to others applying to Dixons Carphone?
Make sure you research your role - there is so much you can go into. It's important to have a voice and to understand that there are people you can speak to if you are ever struggling.
