Gaming Apprentice/ Buyer's Assistant Review
at Dixons Carphone
Higher Level Apprenticeship
Customer Service
Acton, London, UK
Review Submitted: May 2021
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Supplier relations.
Updating trade board information.
Requesting SOA's
Keying price changes as well as reviewing margins.
Attending and contributing to internal and external meetings.
Product set ups
Updating trade board information.
Requesting SOA's
Keying price changes as well as reviewing margins.
Attending and contributing to internal and external meetings.
Product set ups
To what extent do you enjoy your programme?
5/5
I've had a very positive experience so far with my apprenticeship. I have learnt countless new skills which have been put into practice. Learning on the job is an excellent way to start my career as it gives me real life working experiences.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Communication and presentation skills.
Self-confidence
Excel
Organisational
Business acumen
Self-confidence
Excel
Organisational
Business acumen
Structure and Support
How well organised/structured is your programme?
4/5
The programme is well structured, I know the outline of the course and what to expect. I really enjoy the classes I take with my learning provider. It could be improved my providing examples of end point assessment case studies for inspiration for my own.
How much support do you receive from your employer?
5/5
An excellent amount. My team and manager are excellent at providing me with a wide variety of learning opportunities outside the 'normal' day to day activities. Questions and further help is offered whenever I ask. I also receive support from Dixons from outside my team which was invaluable when I started my role.
How much support do you receive from your training provider when working towards your qualifications?
4/5
Questions are answered and further guidance given whenever needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification gives me a better understanding of my role in the wider sense. It also provides context for why I perform certain tasks and how this helps other teams within the company.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We have computer team socials and social meetings with suppliers. It is however difficult considering covid restrictions.
Recommendations & Advice
Would you recommend Dixons Carphone to a friend?
Yes
Why?
I feel very supported and I think there is a lot of scope to grow my career within the company. I've been given an incredible amount of opportunities to learn and improve and I'm always provided with help when needed by all members of the team.
What tips or advice would you give to others applying to Dixons Carphone?
You get out as much as you put in. It's been a very hectic 6 months for me but I'm so glad I'm pushing myself as I'm getting a lot extra out of this apprenticeship than I thought I would.
