Store assistant Review
at Aldi
Level 2 Apprenticeship
Customer Service
Barne Barton
Review Submitted: May 2021
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
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Overview of Role
3/5
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Skills Development
3.8/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As a store assistant it’s important to welcome customers
Make sure there are trolley/baskets available
Be friendly and helpful and adaptable
Keep the store tidy and litter free by carding and making the shelves look nice and full
Have no customers waiting at the till is very important.
Make sure there are trolley/baskets available
Be friendly and helpful and adaptable
Keep the store tidy and litter free by carding and making the shelves look nice and full
Have no customers waiting at the till is very important.
To what extent do you enjoy your programme?
4/5
I love leaning new things and how to improve my performance within the company because I believe in the core values of Aldi.
I enjoy being tested and pushed to find out more such as why are we different to other supermarkets, this is interesting to find out and research
I enjoy being tested and pushed to find out more such as why are we different to other supermarkets, this is interesting to find out and research
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I am learning to develop my existing skills.
I am also learning a lot about the business and how it runs which is very interesting.
I am learning you never to always be aware of my body language.
I am also learning to share my knowledge with my colleagues.
I am also learning a lot about the business and how it runs which is very interesting.
I am learning you never to always be aware of my body language.
I am also learning to share my knowledge with my colleagues.
Structure and Support
How well organised/structured is your programme?
4/5
Very well structured to be able to fit in with working schedule.
Also there is lots of help if needed.
Having the calls with my trainer once a month which is great to know I’m on the right track.
If I do get stuck I am able to call
Also there is lots of help if needed.
Having the calls with my trainer once a month which is great to know I’m on the right track.
If I do get stuck I am able to call
How much support do you receive from your employer?
4/5
My employer supports me well with any questions relating to my work.
I know how my phone calls with my trainer online at work time so this is accommodating into my shift time.
I am encouraged by my employer to do well and show my skills at work
I know how my phone calls with my trainer online at work time so this is accommodating into my shift time.
I am encouraged by my employer to do well and show my skills at work
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider give me great support by all the app has to offer and the one on one calls I have and can assess
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I am more aware of things such as body language and the importance of making a good first impression
Building an uplifting attitude and encouraging other colleagues to have the same attitude and approach to our customers
To be more aware to turn a complaint into a returning customer
Building an uplifting attitude and encouraging other colleagues to have the same attitude and approach to our customers
To be more aware to turn a complaint into a returning customer
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We have an app that supplies all this activity if you wish to persue it
Recommendations & Advice
Would you recommend Aldi to a friend?
Yes
Why?
I believe in there core values and promises and I believe if that is in your heart you can not recommend Aldi to anyone.
What tips or advice would you give to others applying to Aldi?
You should be a people person most of all.
Although Aldi is not a company from UK to have the values that customers of the UK know and expect and be able to deliver that is essential
Although Aldi is not a company from UK to have the values that customers of the UK know and expect and be able to deliver that is essential
