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Whitbread plc

Duty Manager Review

at Whitbread plc

Level 3 Apprenticeship

Hospitality Management

Honiton

Review Submitted: April 2021

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role
5/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Being responsible for looking after the hotel. Helping on reception or in the restaurant.
Paperwork. Training and supporting team members
To what extent do you enjoy your programme?
5/5
Find it a challenge sometimes but think that's probably me. My trainer is amazing and explains everything well, I feel supported.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
Developed my management skills.

Structure and Support

How well organised/structured is your programme?
5/5
It's really well laid out with clear guidance on what to do for each module.
How much support do you receive from your employer?
5/5
Regular 121s and given opportunity to learn new things.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots of support, regular calls and always available if I have any questions or needs.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Lots! I was shielding for a longtime and had lost confidence in myself. Doing the apprenticeship is giving my confidence back by teaching me how to improve in my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No

Recommendations & Advice

Would you recommend Whitbread plc to a friend?
Yes
Why?
I was made to feel welcome from the start. I've been given the opportunity to move up from TM and now to do my apprenticeship.
Our pay is reasonable and we have a great team.
What tips or advice would you give to others applying to Whitbread plc?
Join us! They are a well established company which gives job security. There are lots of opportunities to move up if you would like. Equally if you're happy to stick with your job role they're a great company to work for.
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