Relationship team officer Review
at NatWest Group
Level 3 Apprenticeship
Finance
Hammersmith, London, UK
Review Submitted: April 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Assisting relationship managers in providing a private service to commercial customers. Helping resolve enquiries and day to day issues. Supporting relationship managers with lending money to businesses within their portfolio.
To what extent do you enjoy your programme?
4/5
enjoy learning new skills amd meeting different customers running a variety of businesses
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my skills around admin work and sending emails to customers and internal colleagues. Building confidence when speaking with customers overt he phone to provide excellent service.
Structure and Support
How well organised/structured is your programme?
4/5
Organised very well
How much support do you receive from your employer?
4/5
i have regular 1:1 with my manager, the bank provide lots of support and guidance around development.
How much support do you receive from your training provider when working towards your qualifications?
4/5
So far I am confident with how the support is going to be from BPP and my mentor.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I have completed an apprenticeship at Level 2 before and it helped be build the knowledge that I already.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Lots of community activities which involve volunteering for a chosen charity or one chosen by the bank such as the prince's trust.
Before covid there were lots of networking events to attend at head offices.
Before covid there were lots of networking events to attend at head offices.
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
Natwest offer lots of rewards and benefits of being an employee. They are encouraging of peoples development and career paths.
What tips or advice would you give to others applying to NatWest Group?
Advice i would give it to be prepared to be pushed into development in a positive way but be whiling to learn new things and offer opinions.
