Front of house step up Review
at Whitbread plc
Level 2 Apprenticeship
Hospitality Management
St Columb Major, Saint Columb, UK
Review Submitted: April 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Waitressing, bar work, occasional kitchen shifts. Step up manager training
Hosting
Hosting
To what extent do you enjoy your programme?
5/5
It's been hard to do practical task due to lockdown and being on furlough but I find it enjoyable and interesting
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I learnt to work on my confidence and I CAN do the job. I just need to pause and take a breath.
I learnt about different management types and which one I am.
I can have difficult conversations and how to build up my team
I learnt about different management types and which one I am.
I can have difficult conversations and how to build up my team
Structure and Support
How well organised/structured is your programme?
5/5
Very! It's broken down and if there is anything I dont understand its explained to me
How much support do you receive from your employer?
5/5
Very supportive!!
How much support do you receive from your training provider when working towards your qualifications?
5/5
So so so supportive! I can't thank them enough
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Its teaching me to be the best I can be
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
My colleagues have been raising money for Great Ormond street by walking through the lockdown
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They've looked after us during lockdown, theres plenty of opportunity to move up in your career and I love my team!
What tips or advice would you give to others applying to Whitbread plc?
You're part of team which will become like family, all work together
