Banking Officer Review
at NatWest Group
Level 3 Apprenticeship
Business Operations
Bristol
Review Submitted: April 2021
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
3/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Client Contact: Sending emails & documents via email & Post, receiving paperwork from Clients via email & Post & logging this. Answering Client queries both simple and complex.
To what extent do you enjoy your programme?
2/5
I didn't really enjoy my Programme if I'm being honest. I felt that there were a lot of issues I faced whilst on Programme with regards to the organisation of the Programme for example, that caused unnecessary stress.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
I've developed on my Public Speaking / Presentation skills as this was something I struggled with, but now I have completed a few presentations whilst on Programme. I have learnt new Project Management skills whilst on Programme also which has really helped me.
Structure and Support
How well organised/structured is your programme?
2/5
Structure was great, however the organisation was disappointing.
How much support do you receive from your employer?
5/5
My employer was very supportive throughout - received extra time to complete apprenticeship work when needed and always had my Study Days as agreed.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My Coach was very supportive, she was always around to answer any questions or help me with things.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I think the things I have learnt whist on Programme will help me in the future, for example the Project Management techniques will help me if I ever get involved in a Project in the future.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Plenty of Charity work & volunteering, classes such as Yoga and other Wellbeing classes, plenty of Leadership & career planning network events and other networking clubs such as the Women's network, the Rainbow (LGBTQ+ Network) etc.
Recommendations & Advice
Would you recommend NatWest Group to a friend?
Yes
Why?
Very good Company to work for; diversity is a priority, cares about your personal development and wellbeing and just an all round successful business.
What tips or advice would you give to others applying to NatWest Group?
Don't be nervous when completing the video interview - confidence makes you look and feel better when completing it :)
