RateMyPlacement and RateMyApprenticeship are now Higherin: Learn More

Higherin
Toyota GB

Service adviser Review

at Toyota GB

Level 3 Apprenticeship

Business Operations

Isleworth

Review Submitted: April 2021

Overall Rating

3.5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

2.5/5 - Overview of Role
4/5 - Skills Development
3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
2/5
Dealing with customer invoicing , upsell Making sure customers cars are processed efficiently and up to standards, Dealing with internal staff to help them out with their work.
To what extent do you enjoy your programme?
3/5
The skills I have learned on the course I am extremely grateful and have enjoyed my time at currie motors, My team are brilliant however I personally do not enjoy it anymore and I will be looking to go University or look for a new job after my level 3, company culture and the way they have dealt with situations has not been the best in my opinion and has an effect on me personally at times , However i would say i have had a pleasant not the best but pleasant time.

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes definitely My level 2 business qualification, Aiming for level 3 , Email, Interactions with people, Teamwork Critical thinking and decision making have changed immensely since my course Personal skills such as time management and being organized have improved a lot since.

Structure and Support

How well organised/structured is your programme?
5/5
My programee and lsp have been brilliant especially [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions]. There have been times when I have been struggling or anxious about my coursework and one point where I was to anxious to pick up my phone due to being so far behind on my coursework. Lsp did not give up and and there support and patience through that time was amazing. if It was not for Lsp and [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] in particular I would a lot further behind on my coursework.
How much support do you receive from your employer?
1/5
Currie Motors Have been decent in terms of support however not the best, I have a few amount of issue in regards to Currie Motors. One in particular was my second dealing with Covid-19 , First time I had caught it a receptionist had caught the virus a week prior, They decided to call me off furlough and put me in the same office as the receptionist to cover till she was back, They stated that it was fully sanitized ,and reassured me it was safe for to me sit in. However a week a later I feel sick got a test and found out I had covid which affected me massively in terms of health in which to this day I feel still impacts me, Second time My little brother had got covid so my household had to self isolate, I took those day off to protect the business and my collogues and I did not have it this time. They decided to take a significant amount off my pay check 12 days off, I had to take holiday to get my days back and am only left with 7 days even thought I have only taken 2 off. I had also had previous issue with my previous manager in which one day he left me to work a Saturday by self bearing in mind I don't drive or had keys to open the site up.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support I could not ask for more. They have been patience with me throughout and are very understanding. My Tutor [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is brilliant also management have been excellent making sure im on track and even when i went missing for a while they constantly tried to call or contact me in which I am grateful for. it also help me show the importance of my qualification and now all i want to do is get it done.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
My qualification has helped me perform better in my day to day roles a lot. Time management is a big thing that helped me perform better with deadline for lsp , with work it has helped process car and get them finished in a time frame. I feel I learnt a lot of the motor industry since joining. Beforehand I did not have a clue how services or mot work and they are simple things, So I would defiantly helped me a lot.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Not currently

Recommendations & Advice

Would you recommend Toyota GB to a friend?
Yes
Why?
Yes i think Toyota gb I would recommend , However Currie Motors I would not due to my own experiences
What tips or advice would you give to others applying to Toyota GB?
Be confident in yourself, Learn a little bit about the company beforehand
In This Review
Join Now

Join the Higherin Community

Save Time

Easily add jobs from Higherin or external platforms to keep everything organised.

Personalised Alerts

Get tailored job recommendations and updates straight to your inbox.

Exclusive Features

Access tools like application tracking, deadline reminders, and saved searches.

Stay Ahead

Be the first to know about the latest opportunities and deadlines.

Completely Free

Create an account and unlock powerful features at no cost.