L&D Specialist Review
at Booking.com
Level 3 Apprenticeship
Logistics and Operations
Manchester
Review Submitted: April 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As an L&D Specialist, I train new starters in how to use the systems, how to handle customers and how the business works. I also provide upskill and developmental training to existing employees.
To what extent do you enjoy your programme?
5/5
Ive really loved it! Getting together with other companies has been really great, learning how they do things has been a real eye opener.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt a lot around why we train in certain ways and also a lot of really interesting models, such as KOLB and Honey and Mumford. Ive also learnt more about models I already knew about, such as the Kirkpatrick model.
Structure and Support
How well organised/structured is your programme?
5/5
Very well structured. When I started I was given the dates of the monthly workshop so I could schedule them in my calendar and share them with my manager, this allowed me to schedule my workload.
How much support do you receive from your employer?
5/5
Loads! My manager is great & if I struggle with time management he is always available to help me sort my calendar & arrange my workload.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Loads! I have regular contact with my skills coach & we go through my progress together. I am working towards my maths level 2 as well, my skills coach has helped me with this so much - arranging a specialist to help me and giving me extra resources.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Its given me a lot more context around why we do things in certain ways, and it has also given me a lot of ideas of new things to try, for example new ways of evaluating training.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, we have a choir, a walking group, many people play football, there is a photography group and a cooking with booking group.
Recommendations & Advice
Would you recommend Booking.com to a friend?
Yes
Why?
Its such a friendly, inclusive, fun place to work!
What tips or advice would you give to others applying to Booking.com?
Be yourself! Bring your personality and let your weird self shine bright.
