Nights Team Member Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Croydon, Greater London
Review Submitted: April 2021
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
As a night team member, I manage the nights reception team and coordinate running of the hotel during the night hours, focusing on security, safety, reception, communication, Public area cleaning and other tasks as nessesary.
To what extent do you enjoy your programme?
4/5
I enjoy the interactive nature of the program, getting to know others in similar possitions and researching various topics to expand my skill sets. The trainers I have been with are knowledgable and confident, and very approachable with friendly demeanors.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have been in the company for 9 years, and in that time been through almost all roles in the company, I have learnt many skills in all aspects of hospitality and catering. From the start of the program I have been expanding my skill sets and putting myself in a management mindset.
Structure and Support
How well organised/structured is your programme?
5/5
Its highly organised, each week is very structured and gives a good guideline for what needs to be done when.
How much support do you receive from your employer?
3/5
My employers are keen on the program and as long as I am proactive with the support, they take consistent interest in participating.
How much support do you receive from your training provider when working towards your qualifications?
5/5
There is a lot of support from lifetime, they are professional and very supportive, and create a trusting relationship between learner and trainer, I have been very impressed by how passionate they are!
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It isnt so much the qualification, as it is the focused training and content that allows you to grow in a more focused manner. Learning in each areas and subjects in practical applicable ways means you get a real handson experience.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
There are some, but unfortunately COVID-19 has made that difficult to facilitate, however in the past there has been many events.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They have been a stable growing company for many years, and offers a good product, with good focused development growth in the company for those who want it.
What tips or advice would you give to others applying to Whitbread plc?
My advise would be, to be yourself! The people are what make the buisness is one of their motos, so personality is everything.
