Technical Support Apprentice Review
at Sage (UK) Ltd
Level 2 Apprenticeship
Information Technology
Newcastle upon Tyne
Review Submitted: April 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Throughout the day i am on calls to our lovely customers with queries they may have about their payroll/accounting software.
To what extent do you enjoy your programme?
4/5
The programe is great Sage offer a tonne of opportunities to express yourswelf through different events that they provide and through the amazing Sage Foundation programme
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Throughout the apprenticeship my confidence and communication skilss have massively improved.
Structure and Support
How well organised/structured is your programme?
5/5
The structure allows the team to get to know each other to start off from them you's are friends for life. then when going onto calls there is always support
How much support do you receive from your employer?
4/5
I recieve a lot
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot they are always their for support
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Through training i feel that the apprenticeship training has set me up well for a more permanent role at sage
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, we have team meetings in work but there is also Sage Foundation which supports charities. there are also many opportunities to do stuff as an apprentice such as presentations etc.
Recommendations & Advice
Would you recommend Sage (UK) Ltd to a friend?
Yes
Why?
Good and friendly environment. All round good place to work
What tips or advice would you give to others applying to Sage (UK) Ltd?
Be yourself in your interviews and have fun
