Housekeeping manager Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Manchester
Review Submitted: March 2021
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
-
Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work as a housekeeping manager at Premier Inn Old Trafford. My role involves in training team members and dealing with guests. I would start my day with checking the business needs, make a boards for each team. Then I would do my health and safety documents, also I would spend some time with team cleaning th3 room and ensuring they have told that they need.
To what extent do you enjoy your programme?
5/5
I do enjoy my program because it helps me to understand my business in a deeper way. It makes me think more about situations and how to deal with them. Before I was just doing it with thinking what is right, now I would adjust every situation at work to one of my program
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes I have learned about food and beverage on ground floor. I have learned in the lock down how to deal with crisis management. I have learned how to train and manage big te of 25 team members. I have learned about recruitment policies and procedures. Back of house pay roll and many more
Structure and Support
How well organised/structured is your programme?
5/5
It is very good at organising times and calls in this not easy days for all, as before we would spend a day in the meeting room, but now it is all om video call and I find it more relaxing and easy to access for everyone without the travel.
How much support do you receive from your employer?
5/5
Currently all my employer on their furlough, but when I did had them by myself side it was very easy, I could ask any question and they would reply to me and give ideas and examples of each task. My manager is very supportive and understands my strengths and weakness
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot. I could ask the most silliest questions there could be and he would reply to me in a seconds explaining it on easy English language. I had about 4 different trainers and each of them been fantastic and supportive. I find it very easy and enjoyable working with them
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It helps me to perform better because it teaches me all different ways and styles of work life. It teaches me to understand people better and how different they can be. It helps me to deal better it tough situations and adjust to the work life. I k ow exactly how to act
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Currently we don't do any activities, we hardly coming out of the house, I haven't seen my colleagues for a year, all we can do is to go for a walk snd enjoy our video call.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Because it is great company to work for
What tips or advice would you give to others applying to Whitbread plc?
I would say if you really really want it you can get it. All it takes is passion and being hungry for a role. You need to perform well and care about what you do. People will see it stray away. I would recommend this company to all my family and friends
