Receptionist Review
at Whitbread plc
Level 3 Apprenticeship
Hospitality Management
Dover
Review Submitted: March 2021
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
3/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Pre Covid-19 my job consisted of all duties required by a receptionist. Now, a lot of the shift involves cleaning; but it is all for the greater good.
To what extent do you enjoy your programme?
4/5
I look forward to my monthly remote meeting with my Tutor, as I enjoy gaining knowledge, and also I am reminded of how much I know and how much I have learnt. I am now used to meetings done remotely, however at the beginning I found this alien to me.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have gain a lot of knowledge on my apprenticeship.
Structure and Support
How well organised/structured is your programme?
4/5
I find the programme suits me. Each section flows from one to another, and they are the right size for a monthly subject, when your studying is done over and above your normal workload.
How much support do you receive from your employer?
2/5
All my training is supplied by my Tutor.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Not only have I been given the tools and the knowledge to assist me in attaining my qualification; I am also given a lot of encouragement, which boosts to my confidence.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I am aware of the why things are done, and also I am aware of when a difference could me made, to improve the end result.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
None.
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
Currently work is off-kilter due to Covid-19, but under normal circumstances it is overall a good place to work. The job roles are varied, there is always a chance for promotion if you want it and there are many establishments to choose from.
What tips or advice would you give to others applying to Whitbread plc?
It's a Company that is going places, and has many opportunities for you to get on, if you want to get on.
