Deputy Hotel Manager Review
at Whitbread plc
Higher Level Apprenticeship
Hospitality Management
Paignton
Review Submitted: March 2021
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
3/5
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Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I manage a small team making sure they reach targets. I manage the reception team and the housekeeping team. Monitoring scores on spotlight to make sure the team follow brand standards to give the best product to our guests.
To what extent do you enjoy your programme?
4/5
It interesting and I learn new things all the time. New skills I can use on a daily basis that I didn’t know I knew or understood before.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
Payroll, forecasting, managing a team.
I developed existing skills in understanding how to manage different types of people.
I developed existing skills in understanding how to manage different types of people.
Structure and Support
How well organised/structured is your programme?
4/5
Very well organised and structured. I’m aware of what I should be learning at what point.
How much support do you receive from your employer?
3/5
I do receive support but sometimes it’s hard to gain full support when my manager is busy managing two hotels.
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot! It’s great knowing that a trainer is always available to help should I have questions or problems.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I’ve gained new skills that I didn’t know about. It’s really helped to develop me as a manager and leader.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No, not that I know of
Recommendations & Advice
Would you recommend Whitbread plc to a friend?
Yes
Why?
They are a great employer, helpful and supportive.
What tips or advice would you give to others applying to Whitbread plc?
Be yourself, work hard and show you really want the job. Be passionate about good customer service and giving the best.
